Warning: Starting Anytune while under Parental Controls causes a Kernel Panic (crash/reboot).
We have opened a designer bug case to Apple and reported the bug through user feedback.
If you are experiencing this problem please Contact Apple Support and report the problem. Apple's priorities are dictated by the number of bug reports. More reports faster fixes.
If Anytune is crashing please collect the crash report and Report a problem on Mac.
If your Mac is crashing (restarting) consistently when starting Anytune, Anytune may be activating a path through a kernel extension that is causing the error or kernel panic. A Kernel Panic is an error in the very low level code of the operating system. Anytune cannot cause a system reboot, but it can uncover an error in the kernel.
3rd Party Kernel Extensions
MacOS is designed to not allow applications to crash the system. However, 3rd party kernel extensions can and Anytune could trigger a panic by exercising the extension. You can use:
to display status of loaded kernel extensions (kexts), and look for non apple kernel extensions. You can update or uninstall the faulty kernel extension.
Collecting Crash Reports
You can use the Console app located at Applications > Utility to view the crash logs.
- Launch Console.
- In the Console app sidebar, select the folder named Library/Logs.
- Select the DiagnosticsReporter folder.
- A list of reports is displayed. Select the most recent crash report to view it.
You can also view the diagnostics report directly by viewing the log file located at Library > Logs > DiagnosticsReports.
Check the CrashReporter folder in Console for any recent log entries. Look through the report for a time corresponding to when the kernel panic occurred.
If you send the crash report and log files we can have a look and try to identify the culprit.
Other things to try.
- Shutdown the computer, wait 30 seconds, restart the computer.
- Disconnect all third-party peripherals.
- Reset NVRAM or PRAM on your Mac
- Use safe mode to isolate issues with your Mac
Disconnect any third-party peripherals including any USB hubs. Use safe mode to isolate issues with your Mac - Apple Support then boot the computer into Safe Mode. See Diagnosing problems- crash, freeze, panic, or spinning beach ball?,